Troubleshooting Panic Sync

Sync is enabled, but nothing is syncing

Sign out of Panic Sync on each device that is exhibiting this behavior. Login to the web panel by going to sync.panic.com in a web browser of your choosing.

Once there, click on the Clients tab. Tick the checkbox next to each device experiencing the issue, then click Delete.

Login to Panic Sync on your device and attempt to perform a sync.

If the issue is still happening, email us with your info and we’ll help.

Panic Sync keeps pulling down old data

To start with, get all of your info exactly how you want it– make sure sites are up to date, groups are good, and everything has the correct credentials. Now we’ll tell the server that this data is current.

In Coda 2, open Preferences > Sync. Hold the Option key on your keyboard and click the Sync Now button, then click the Reset Sync button that appears.

In Transmit iOS or Coda iOS, tap the gear icon to open Preferences > Panic Sync. Tap and hold on the Sync Now button until the Reset Sync Dialog appears.

The Register button is greyed out and won’t let me create a new account

For security reasons, your password needs to be at least eight characters long. Once you’ve fulfilled this requirement, the button will become active.

Prompt won’t sync with other apps

For now, Prompt will only sync with Prompt. More info over here.

Panic Sync won’t sync files.

Unlike Dropbox or iCloud Drive, Panic Sync does not sync your project or site files. It only syncs site information, credentials and keys. More info.