We’re here to help! We have a dedicated team ready to assist you.
We typically respond to emails Monday through Friday, 9:00 AM to 5:00 PM, from our office here in Portland, Oregon. We’ll try to respond within a few business days, but our response times can vary depending on the volume of inquiries at any given time. We do get a lot of email. Thanks for your patience!
If you have a question about a specific product, use one of the addresses below:
If you’re contacting us with a tech support issue, please make sure to tell us the version number of the Panic app you’re using, as well as the exact version of macOS/iOS. Details are important!
For more general questions, you can email email@example.com.
Questions about billing, orders, and invoices can be sent to firstname.lastname@example.org.
For absolutely critical issues, or press inquiries, or other things that need to go straight to the top, you can email email@example.com to reach Cabel and Steve.
Rights of EU Citizens Under GDPR
Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting us with their request. We recommend emailing the request to firstname.lastname@example.org.