We’re here to help! We have a dedicated team ready to assist you.

  • For quick questions, Twitter is a great option.
  • For just about anything else, email is preferred.

Email Addresses

We typically respond to emails Monday through Friday, 9:00 AM to 5:00 PM, from our office here in Portland, Oregon. We’ll try to respond within a few business days, but our response times can vary depending on the volume of inquiries at any given time. We do get a lot of email. Thanks for your patience!

Technical Questions

If you have a question about a specific product, use one of the addresses below:

If you’re contacting us with a tech support issue, please make sure to tell us the version number of the Panic app you’re using, as well as the exact version of macOS/iOS. Details are important!

For more general questions, you can email support@panic.com.

Non-Technical Questions

Questions about billing, orders, and invoices can be sent to orders@panic.com.

For absolutely critical issues, or press inquiries, or other things that need to go straight to the top, you can email founders@panic.com to reach Cabel and Steve.