We’re here to help! We have a dedicated team ready to assist you.

  • For quick questions, Twitter is a great option.
  • For just about anything else, email is preferred.

Email Addresses

We typically respond to emails Monday through Friday, 9:00 AM to 5:00 PM, from our office here in Portland, Oregon. We’ll try to respond within a few business days, but our response times can vary depending on the volume of inquiries at any given time. We do get a lot of email. Thanks for your patience!

Technical Questions

If you have a question about a specific product, use one of the addresses below:

If you’re contacting us with a tech support issue, please make sure to tell us the version number of the Panic app you’re using, as well as the exact version of macOS/iOS. Details are important!

For more general questions, you can email support@panic.com.

Non-Technical Questions

Questions about billing, orders, and invoices can be sent to orders@panic.com.

For absolutely critical issues, or press inquiries, or other things that need to go straight to the top, you can email founders@panic.com to reach Cabel and Steve.

Rights of EU Citizens Under GDPR

Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting us with their request. We recommend emailing the request to gdpr@panic.com.