Sync is enabled, but nothing is syncing
Choosing the correct repository
When you login to Panic Sync in one of our apps, you’ll be presented with two different options as to what apps you want to sync with.
- Transmit & Coda
- Just Transmit, or Just Coda
If you don’t see your data after logging in, you may have chosen two different options. Make sure to choose the same option in both apps in order to see your data. To change ths after logging in, log out of Panic Sync, then login again.
Re-authenticate by removing your device via the web panel
Sign out of Panic Sync on each device that is exhibiting this behavior. Login to the web panel by going to sync.panic.com in a web browser of your choosing.
Once there, click on the Clients tab. Tick the checkbox next to each device experiencing the issue, then click Delete.
Login to Panic Sync on your device and attempt to perform a sync.
If the issue is still happening, email us with your info and we’ll help.
Panic Sync keeps pulling down old data
To start with, get all of your info exactly how you want it– make sure sites are up to date, groups are good, and everything has the correct credentials. Now we’ll tell the server that this data is current.
In Coda 2 or Transmit 5, open Preferences > Sync. Hold the Option key on your keyboard and click the Sync Now button, then click the Reset Sync button that appears.
In Transmit iOS or Coda iOS, tap the gear icon to open Preferences > Panic Sync. Tap and hold on the Sync Now button until the Reset Sync Dialog appears.
The Register button is greyed out and won’t let me create a new account
For security reasons, your password needs to be at least eight characters long. Once you’ve fulfilled this requirement, the button will become active.
Prompt won’t sync with other apps
For now, Prompt will only sync with Prompt. More info over here.
Panic Sync won’t sync files.
Unlike Dropbox or iCloud Drive, Panic Sync does not sync your project or site files. It only syncs site information, credentials and keys. More info.